Information for participants (A-Z)

The twenty-fifth session of the Conference of the Parties (COP 25), the fifteenth session of the Conference of the Parties serving as the meeting of the Parties to the Kyoto Protocol (CMP 15), and the second session of the Conference of the Parties serving as the meeting of the Parties to the Paris Agreement (CMA 2) will be held at the Cerrillos Bicentennial Park in Santiago, Chile, from 2 to 13 December 2019.

COP 25 will be presided over by Chile.

The United Nations Framework Convention on Climate Change (UNFCCC) secretariat is working with the Government of Chile to make the necessary arrangements for the conference.

Additional information will be posted here as it becomes available - please check back regularly.


The Government of Chile has appointed an official accommodation booking agency for COP 25. The official accommodation booking system for COP 25 participants offers a wide selection of accommodation options within the city of Santiago, ranging from five-star hotels to apartments and hostels.


Opening hours
From Tuesday, 26 November to Friday 13 December: 09:00 – 18:00 hrs. (except Saturdays and Sundays)

Business centers

The business centers are providing services to delegations on a commercial basis.

Code of Conduct and guidelines for participants

UNFCCC conferences, meetings and events should be professional, respectful and harassment-free environments for all participants. Harassment in any form, including sexual harassment, will not be tolerated. All participants are expected to conduct themselves in a professional and appropriate manner.

The Code of Conduct is available here and contains detailed information on prohibited conduct, complaint and investigation processes as well as possible consequences in case of misbehavior.

We encourage reporting of any incident directly to a badged UN Department of Safety and Security (UNDSS) officer at any time during the conference.

Further guidelines for participants

Computer centers

Two computer centers are available throughout the conference venue offering computer and limited printing services to all participants on a first come, first served basis.

Conference branding and logo

Use of the UNFCCC logo requires written authorization from the UNFCCC secretariat. Please find further information here.

COP 25 Presidency website
Credentials for Party representatives

Please refer to rule 19 of the draft rules of procedure being applied (FCCC/CP/1996/2) for details on the need for credentials for representatives of Parties.

Only one set of credentials is necessary to cover the participation of concerned Parties in the Conference of the Parties, the Kyoto Protocol and Paris Agreement.

Daily Programme

The Daily Programme will be available each morning during the conference in electronic form on the official conference website.

Health, safety and security


Participants are strongly advised to obtain comprehensive international medical insurance for the duration of their stay. The United Nations and the UNFCCC secretariat disclaim all responsibility for medical, accident and travel insurance, for compensation for death or disability, for loss of or damage to personal property and for any other costs or losses that may be incurred during travel or the period of participation.

In the interests of the security and safety of all participants and the smooth running of the sessions, the UNFCCC secretariat reserves the right to deny and/or restrict access to the conference premises, or to request participants to leave the premises. The UNFCCC secretariat shall not be responsible for any expenses incurred by participants who are requested to leave the premises or refused registration or access to the sessions for which they have been nominated and/or registered as participants.

Non-smoking policy

Smoking is not allowed inside the conference premises. Designated smoking areas are available outside.

High-level segment
Meeting rooms

Meeting rooms can be booked by Parties and observer organizations free of charge and are available from 08:00 to 21:00 hrs., daily during the conference, starting on Monday, 2 December.

Meeting room requests may be submitted for a maximum duration of one hour per day per Party, regional group or observer organization (United Nations, intergovernmental organization or non-governmental organization).

Meeting rooms cannot be booked for side events. If you plan to organize a side event, please refer to the Side Events and Exhibits Online Registration System (SEORS) for further information.

Further details on the booking of meeting rooms will be published in due course.

Meeting Room Assignment (MRA) Policy

  • Rooms are assigned for a maximum of one hour only per Party/ organization, free of charge;
  • As meetings are booked back to back, please ensure that your meeting concludes on time;
  • Meeting room reservations are made on a provisional basis and their final confirmation depends on the demands of the negotiating process, which takes priority;
  • If all meeting rooms are in use for a closed daily meeting and the size and layout of the meeting room you have booked match the requirements for informal consultations, a meeting of a contact group or other negotiation meeting that urgently need to take place, the secretariat may request that you vacate the room in which you are holding your meeting at short notice. Therefore, please indicate on the request form clearly your contact details, including an email address and mobile telephone number, so that the MRA team may contact you right away and assist in finding an alternative solution;
  • Food and beverages are not permitted inside the meeting rooms.
Nursing room
Observer organizations and other non-Party stakeholders

Please find general information on participation and engagement of observer organizations and other non-Party stakeholders here.

Offices and pavilions on a commercial basis

Delegation offices and pavilion spaces can be rented on a commercial basis.

Further information is available here.

Official documents

Electronic versions of official and draft documents will be published on the UNFCCC website and on the sessions’ web pages as they become available.

Participants are encouraged to rely on electronic versions of documents as much as possible in order to make use of links within documents and save paper.

A tweet is sent out when a new official document or a relevant new version of a draft text is posted to the website. The Twitter account is In-session documents, with the handle @UNFCCCDocuments.

The UNFCCC Negotiator app is linked to the official document feed as well.

More information on how to locate documents on the UNFCCC website can be obtained from the documents counter in the venue.

Documents counter opening hours
Monday, 2 December, to Friday, 13 December: 09:00 – 19:00 hrs.

Prayer and meditation rooms
Preparatory meetings
Press briefings

All formalities regarding registration, including issuance of badges to duly nominated participants to attend the sessions, are free of charge.

Who can register

Parties to the Convention, United Nations and related organizations and agencies, media and non-profit organizations with observer status may register to attend the sessions of the Convention. More information on options for participation is available here.

How to register

Registration for the conference is managed through the UNFCCC Online Registration System (ORS).

The Notification regarding COP 25 registration for Parties and observer States as well as for admitted intergovernmental organizations and non-governmental organizations has been issued on 28 June 2019. The Notifications are available here.

Multiple registration for the conference is not permitted (i.e. registration as an observer organization representative and a Party or State representative and/or press/media representative).

Please note that there is no online registration system for United Nations organizations. Procedures on how to register delegations from United Nations organizations will be included in the communication to Heads of UN Agencies regarding COP 25.

How to collect your conference badge

To be issued a conference badge, all participants must be duly registered as indicated in the section “How to register” above.

Upon arrival at the venue for the first time, you will be requested to proceed to the registration desk to collect your badge for access to the conference premises. For subsequent visits to the venue, once you have a badge, you may access the venue directly through security, without stopping at the registration desk.

Once the badge has been activated, the record cannot be deleted from the database.

Side events and exhibits

Please find further information on side events and exhibits here.

Social media
Sustainable organization and climate neutrality of COP 25

Information on transport is available here.

UN Information Counter

Opening hours
Saturday, 30 November, to Friday, 13 December: 08:00 – 19:00 hrs.


Information on the venue is available here.

Virtual participation

Visa information can be found here.