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Copenhagen Climate Change Conference - December 2009

Copenhagen Climate Change Conference - December 2009


  • Services to Participants

    Visa requirements

    pdf-icon Information for participants (2744 kB)

    pdf-icon Conference guide


    pdf-icon Floor plan of the Conference (600 kB)


    Rental of delegation offices and equipment on a commercial basis

    Information about border controlTop

    Border checks at internal Schengen borders have been reintroduced by Denmark as a temporary measure from 1 – 18 December as a result of increased security requirements in relation to the hosting of COP 15 and to ensure public order.

    Border checks will be carried out at Denmark's land, air and sea borders with its Schengen neighbouring countries, as the situation requires.

    All travellers may therefore experience border control checks during this period and are advised to carry their passport on them when crossing borders.

    Transportation in CopenhagenTop

    Public transportation

    Bike rental

    Showcase shuttle service

    Taxi and parking for private cars

    To and from the airport

    Meeting roomsTop

    Meeting rooms, including TelePresence video conference rooms, can be reserved at the Meeting Room Assignment Counter, located in Hall B.3

    Meeting room booking will only be available on site during COP 15.

    Request form
    Please read and fill out all fields. Meetings will be confirmed a day prior to the meeting.

    TelePresence rooms

    COP 15 TelePresence facilities are made available for delegates during COP 15. It will be possible to connect virtually and real time with 77 Cisco TelePresence rooms around the world and with 23 Danish embassies.
    The COP 15 TelePresence meeting facilities are located in Hall B right across from the UN Meeting Room Assignment Counter.
    You can read more about the COP 15 TelePresence service and the Global Climate Change Meeting Platform at:

    Requests for meetings via COP15 TelePresence:
    1. Prior to COP 15: please call +1 408 902-4242
    2. During COP 15: Meeting Room Assignment Counter

    pdf-icon Cisco Brochure (1937 kB)


    Sustainability is one of the main focal points when it comes to providing high-quality catering at COP15. Besides ensuring healthy, appetizing and reasonably priced food, Denmark guarantees that a minimum of 65% organic food and beverages will be served at the Bella Center, including fair-trade products such as coffee and tea.

    In order to provide delegates with the best services, regardless of food preferences and working hours, there will be a wide selection of catering services available within the Bella Center, both day and night:

    Four Climate Kitchens serving hot, healthy and organic food at low prices -- Location: NGO area and Center Hall.
    Three Coffee Shops serving quality barista coffee, as well as cakes and snacks -- Location: Center hall and first floor.
    Five Lounge Bars serving sandwiches, snacks and hot and cold beverages -- Location: Delegation, meeting and press areas.
    Four Cafés serving breakfast, hot food, salads and sandwiches -- Location: NGO area and Center Hall
    One Night Café serving sandwiches and snacks, as well as hot and cold beverages -- Location: Center Hall.
    One Restaurant Bella Vista with an á la carte menu and an extensive wine list -- Location: First floor.

    All side events will take place within the Bella Center, where the plenaries, delegation offices, meeting rooms and press briefing rooms will also be located.

    pdf-icon Side event catering form (456 kB)

    All catering requests for side events and delegation offices should be directed to the catering focal point:

    Bella Center Services
    Tel: +45 32 47 28 60
    Fax: +45 32 52 96 36

    For online bookings, please enter through the COP15-catering website:

    Please note that payment should be settled before or upon delivery.

    COP 15: taking the train to CopenhagenTop

    German railways DB offers special Event Tickets at reduced fares only to participants in COP 15 to Copenhagen and back from any town in Germany. The round trip rate is EUR 89 for 2nd class and EUR 139 for 1st class.

    The special Event Tickets will be issued via a dedicated DB hotline, telephone number +49 180 53 111 53 (charge Euro 0.14 per minute from Deutsche Telekom landline network). The hotline is reachable from Monday to Saturday from 08:00 hrs to 21:00 hrs. The booking reference is "UNFCCC".

    The Event Tickets are valid in the period between 1 November and 20 December 2009.

    Visit DB homepage for train schedules and regular fares

    Consignments and shipping information for COP 15Top

    Consignments to Bella Center/COP 15 are handled by DSV Solutions. It is possible to send consignments to DSV/Bella Center, from 23 November 2009 at the address below:

    Shipment arriving before 1 December may have storage cost implications for the sender.
    Shipment arriving to the Bella Center after 4 December will be rerouted to a sweeping warehouse. Alternately, goods can directly be taken to the warehouse for sweeping and then come to Bella Center.

    The sweeping warehouse address is:

    Vasbygade 33,
    2450 Copenhagen
    DSV Solutions A/S
    c/o Bella Center
    Center Boulevard 5
    DK-2300 Copenhagen

    Att: Henrik Glendorf / Mads Bilenberg

    Telephone: +45 3247 3017

    Consignments can be picked up at the Information Counter/ Meeting Room Assignment counter located in Hall B3

    To facilitate tracking the receivee, the sender organization, receipient/responsible person, telephone number or e-mail address should be clearly visible on the consignment. Labels for consignment to side events, exhibits and delegation are different for storage reasons, therefore please mark the consignment accordingly.
    The labels may be obtained upon request by e-mail:

    Side event and exhibition:

    Mobile phone rentalTop

    Mobile phones and SIM card purchase service
    Sets of mobile phone (Sony Ericsson T700) and prepaid SIM card are available for purchase at the Bella Center Technical Shop located in Hall D.
    Telephone: +45 36196262

    Processions and media activities in the City of CopenhagenTop

    Below is a message from the Copenhagen police for the civil society representatives who plan to organize processions or other media activities in the public sphere of Copenhagen.

    pdf-icon Copenhagen Police note

Overview Schedule

pdf-icon COP 15 Overview schedule (160 kB) (version as at 8 December)